Issue Comp Tickets for your Event

Events.com allows you to send complimentary tickets directly to your attendees, either individually or as a batch, while ensuring that the tickets are counted in inventory and integrated with tools like the Check-In app for a smooth experience and easy event management. 

Note: The Complimentary Tickets tool is available upon request. Please reach out to your Success Manager or our Support Team at [e-mail] to access this feature.

Issue Comp Tickets

You can issue comp tickets from your Events.com account with the following steps. 

1. Log in to your Events.com account. 
2. Click on the event for which you want to issue comp tickets. 
3. Select Promotions from the left-side navigation menu, and choose Complimentary Tickets from the drop-down menu.

4. Click the blue Send Complimentary Tickets button in the upper right to get started. 

From here, you can send comp tickets to an individual recipient or distribute one comp ticket each to multiple recipients.

5. Complete the Complimentary Ticket details: 
   • Ticket type
   • Quantity per type
   • Select attendee items (optional)
   • Check the Show face value option if you prefer
6. Fill in the contact information under Individual Recipients and click the + sign to add the recipient. 
   • Complete this process multiple times to add multiple recipients. 
   • Alternatively, add multiple recipients by typing multiple emails in the text box under Multiple Recipients or upload a CSV file with emails. 
     • If using a CSV file, it should be formatted with the following three column headers in this order: First Name, Last Name and Email.  
7. After adding one or more recipients, click Send in the lower right to send comp tickets to your recipients' email. 

Note: If sending to multiple recipients at once, be sure to select a Quantity per type of 1. If sending to a single recipient, select a Quantity per type of up to 100. 

Manage Comp Tickets

Follow steps 1 through 4 above to access the Complimentary tickets dashboard. Here you can view batches of complimentary tickets that have previously been sent. 

You can also view a detailed list of all complimentary tickets issued for your event by downloading the Registrations Report, which can also be accessed by clicking the Download Report option on the Complimentary tickets dashboard. 

• Tickets issued through the Complimentary Tickets tool will appear with the designation COMPLIMENTARY_TICKET under Discount Type in the report.