How do I set up a payment installment?

Give your buyers the flexibility to pay for their ticket or registration in installments—an excellent option for higher-priced events. With this feature, you can set up a ticket or registration that allows buyers to make two payments:

• A Down Payment (due at the time of purchase)

• A Final Payment (due at a later date)

Steps to Set Up Payment Installments

1. Contact us at [e-mail] to enable the Payment Installments feature on your account.
2. Log in to your Events.com account and select the event for which you'd like to set up payment installments.
3. In the left side navigation, go to EVENT DETAILS and select Registrations/Tickets.
   
   
4. Find the registration or ticket you'd like to enable installments for, and click the gear icon to access advanced settings.
   
5. Scroll to the Payment Installments section at the bottom and toggle it to YES.
6.  You’ll be prompted to enter details:

   • Down Payment Amount – This is the amount the attendee will pay during their initial checkout.

   • Final Payment – You can either let the system calculate the remainder automatically or enter the exact amount and due date manually.

   • Optionally, you can apply an Installments Fee.

7. Click SAVE to apply your settings.

Once saved, your attendees will have the option to pay in installments at checkout.

Tip: The credit card used for the down payment will automatically be used for the final payment. Attendees can update their card info before the final payment is processed. Instructions are available here:  How do I update my payment information for my second installment?