As an Event Organizer, you may need to email your attendees with new or last-minute information. Our Email Active Attendees feature allows you to do just that!
Please contact our Customer Success team at help@events.com to request access for your event.
Once approved, follow the steps below to send your message.
- Log In to your Events.com account.
- On your organization dashboard, select between LIVE, DRAFT, and COMPLETED events. Find the event for which you want to send an email.
- Click PEOPLE on the event card to open the Attendees page. If you're already inside the event, click PEOPLE and then Attendees.
- Click the ATTENDEE ACTIONS dropdown button on the right side and select Email Active Attendees.
- Click COMPOSE AN EMAIL to open the email editor.
- You can segment your email recipients based on your registrations/tickets and add a unique subject line. Your event name will appear in the From field.
- Customize your Message to Recipient(s) using images, stylized fonts, alignment options, lists, and hyperlinks.
Email Sending Options
- Send Test Email – Click this option to send a test email to the logged-in user's email address.
- Send Now – This sends your email immediately to all active attendees.
- Schedule Send – Select a date and time for your email to be sent. You can edit the message or change the send date anytime before it goes out.
- Save Draft – Save your message to edit later. You can then choose to Send Now or Schedule Send when you're ready.
Pro Tip: If you have a banner added to your Custom Confirmation Message, it will automatically be included in your email to active attendees. You can edit your Custom Confirmation Message by going to the Event Details tab and selecting Custom Confirmation.